• AskClepius Privacy Policy

    1. Introduction

    AskClepius ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

  • 2. Information We Collect

    We may collect and process the following data about you:

  • 2.1 Information You Provide to Us:

    • Personal Details:  Name, email address, phone number, and postal address.
    • Professional Details:  Job title, company name, and professional background.
    • Communication Data:  Information included in your communications with us, such as email content and contact details.
  • 2.2 Information We Collect Automatically

    • Technical Data:  IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
    • Usage Data:  Information about how you use our website, products, and services.
  • 2.3 Information from Third Parties:

    We may receive information about you from third parties, such as social media platforms, business partners, and analytics providers.

  • 3. How We Use Your Information

    We use your information for the following purposes:

    • To Provide Our Services:  To deliver our products and services to you.
    • To Improve Our Services:  To enhance the functionality and performance of our website, products, and services.
    • To Communicate with You:  To respond to your inquiries and provide customer support.
    • For Marketing Purposes:  To meet our legal and regulatory requirements.
    • To Comply with Legal Obligations:  To send you promotional materials and updates about our services, where you have opted-in to receive such communications.
  • 4. Legal Basis for Processing Your Information

    We process your personal data based on the following legal grounds:

    • Consent:  Where you have provided your explicit consent for us to process your information.
    • Contractual Necessity:  Where processing is necessary for the performance of a contract with you.
    • Legal Obligation:  Where processing is necessary to comply with our legal obligations.
    • Legitimate Interests:  Where processing is necessary for our legitimate business interests, provided that your interests and fundamental rights do not override those interests.
  • 5. Data Sharing and Disclosure

    We may share your information with third parties in the following circumstances:

    • Service Providers:  To companies that provide services on our behalf, such as hosting, payment processing, and customer support.
    • Business Transfers:  In connection with a merger, acquisition, or sale of all or part of our assets.
    • Legal Requirements:  Where required by law, regulation, or legal process.
  • 6. Data Security

    We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

  • 7. Data Retention

    We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

  • 8. Your Rights

    You have the following rights regarding your personal data:

    • Access:  The right to access the personal data we hold about you.
    • Rectification:  The right to correct any inaccurate or incomplete data.
    • Erasure:  The right to request the deletion of your personal data.
    • Data Portability:  The right to receive your personal data in a structured, commonly used, and machine-readable format.
    • Objection:  The right to object to the processing of your personal data.
  • To exercise any of these rights, please contact us at contactus@askclepius.co.uk.

  • 9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  • 10. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    • Business Name:  AskClepius Limited
    • Email:  contactus@askclepius.co.uk
    • Address:  20 Wenlock Road, London, N1 7GU, United Kingdom
  • By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting AskClepius with your personal information.

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